privacy notice.

1 · Identity of the data controller

The party responsible for processing your personal data is Análisis de Datos y Servicios Tecnológicos Astrea, S.A. de C.V., with domicile in Monterrey, Nuevo León, Mexico. We operate under the brand AstreaBMS for engineering and BMS operation services, and under the product Vaultis for our operations SaaS.

2 · Personal data we collect

We collect the following data when you interact with our site:

• Contact data — name, email, phone, company, role, country, and facility size — when you fill out the contact form or write to us directly.
• Commercial context — your interest (service / Vaultis / not sure yet), your message — when you fill out the form.
• Technical data — IP address, user agent, date and time of the inquiry — collected automatically to prevent abuse and maintain operational records.

We do not collect: advertising tracking cookies, social media cookies, or third-party pixels. We also do not collect sensitive personal data (racial origin, health, political opinions, religion, sexual orientation, etc.).

3 · Purposes of processing

We use your personal data exclusively to:

• Respond to your commercial inquiry via email or call
• Maintain an internal log of inquiries for follow-up and service improvement
• If you hire us, deliver the agreed service (engineering, consulting, software development, or Vaultis subscription)

Secondary purposes (optional): none. We do not use your data for marketing, profiling, or share it with third parties for their own purposes.

4 · Data transfers

We do not sell or rent your personal data. We may transfer data only to:

• Cloud infrastructure providers (hosting, transactional email, CDN) — acting as data processors under our instructions, with no purpose of their own
• Competent authorities when a formal legal request exists

5 · ARCO rights + consent revocation

You may exercise at any time your rights of Access, Rectification, Cancellation, or Opposition (ARCO) over your personal data, or revoke your consent to its processing, by writing to:

[email protected]

We will respond to your request within 20 business days. There is no cost to exercise these rights.

6 · Data retention

We retain your data for as long as is necessary to fulfill the purpose for which it was collected — typically 24 months from your last contact, or the longer period required by tax / contractual obligations if you become a client.

7 · Security

We maintain reasonable technical and administrative measures to protect your personal data: encryption in transit (HTTPS), role-based internal access control, and periodic infrastructure reviews.

8 · Changes to this notice

We may update this privacy notice to reflect legal changes or operational practices. The current version will always be published on this page with the last-updated date shown at the top.

9 · Data protection authority

If you believe your right to personal data protection has been violated, you may contact the the competent personal data protection authority.